Customer Feedback
It is important to us that people are satisfied with our work. The NICEIC check our electrical standards but, you the customers check that we deliver these with the levels of customer service that you expect when our team are working in your home or on site.
We check customer satisfaction on all work undertaken.
In 2006 SW Electrics Ltd were nominated for an NICEIC good customer
service award
Here are a selection of comments from our customers letters from 2006
and 2007.
"I am writing to you to say what an excellent job Arron Ashley
did fitting the electrics. He was polite, helpful and most
efficient. Congratulations and thank you"
Mr C Ward (Longton)
"We would like to take this opportunity to let you know that we
aprecciated the attitude of your team. They were courteous, helpful,
hard working and tidy. We are more than happy to recommend them and
your company to other people"
G Lees (Alsager)
"Could you thank your team for all the hard work they have done to
correct the electrics, it has been most appreciated"
Mr Adam
(Congleton)
"Many thanks for a job well done. We will certainly recommend you to
other friends."
R Mountford (Biddulph)
"Thank you for an excellent job, your engineer was most professional
and helpful in every way. Your staff were most polite and pleasant
it was a pleasure to have them in my home and I can assure you I
shall recommend your firm to all my associates"
I Lovatt (Maybank)
"Further to you rewiring our home we would like to say thank you for
their consideration during this period. They were most helpful and
thoughtful and explained everything in detail at each stage of the
work"
R xxxxx(Penkhull)